Return Policy

1. Return Eligibility
– You may return eligible items within [number] days of the purchase date.
– To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

2. Non-Returnable Items
– Items that cannot be returned include:
– Gift cards or e-gift cards.
– Downloadable software products.
– Perishable goods.
– Personalized or custom-made items.

3. Return Process
– To initiate a return, please contact our customer support team at [customer support email] within the specified return period.
– Provide your order number and a clear reason for the return request.
– We will provide instructions for returning the item.

4. Return Shipping
– You are responsible for the cost of return shipping, unless the item received was damaged, defective, or not as described. In such cases, we will cover the return shipping costs.